Maintenance Service

Qualita Global Teknologi (QGT) offers comprehensive maintenance services to ensure minimal downtime and high availability and performance for your entire IT networks.
Our maintenance services are unique as it ensures fast response and quick resolution time.

QGT possess many experienced engineers including vendor certified experts such as Cisco’s CCIEs, CCNPs, Juniper JNCIP, Mikrotik MTCRE, Fortinet NSE, and Paloalto PCNSE, etc.
By using our expertise, tools and processes, we can help maintain your entire IT network 24 hours a day and ensure service levels agreements are met.

The deliverables of maintenance services are as follows:
– Service Desk
– Phone Support
– Remote Support
– Onsite Support
– Corrective Maintenance
– Preventive Maintenance
– Advance Hardware Replacement
– Changed Request
– Spart Part Management Systems